.page-contact {
  --contact-rule: rgba(36, 26, 20, 0.16);
  --contact-glass: rgba(217, 228, 221, 0.72);
  --contact-card-shadow: 0 14px 34px -30px rgba(11, 36, 31, 0.92);
}

.page-contact img {
  max-width: 100%;
  height: auto;
}

.page-contact .contact-hero {
  padding-block: clamp(22px, 3.4vw, 42px) clamp(26px, 4vw, 52px);
  background-image: radial-gradient(rgba(140, 138, 122, 0.18) 0.5px, transparent 0.5px);
  background-size: 10px 10px;
  background-position: 0 0;
}

.page-contact .hero-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(22px, 4vw, 46px);
}

.page-contact .hero-copy .lede {
  margin-top: 14px;
  max-width: 40ch;
}

.page-contact .hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 22px;
}

.page-contact .hero-figure {
  margin: 0;
  border-radius: var(--radius-l);
  border: 1px solid var(--contact-rule);
  overflow: hidden;
  box-shadow: var(--shadow-plate);
  background: var(--ink-soft);
}

.page-contact .hero-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

@media (min-width: 900px) {
  .page-contact .hero-grid {
    grid-template-columns: minmax(0, 1.08fr) minmax(0, 0.92fr);
    align-items: center;
  }
}

/* 接待窗口：左牌 + 右分流 */
.page-contact .desk-section {
  padding-top: clamp(10px, 1.6vw, 20px);
}

.page-contact .desk-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(22px, 3.2vw, 38px);
}

.page-contact .contact-card {
  padding: clamp(20px, 2.6vw, 28px);
  border-radius: var(--radius-l);
  border: 1px solid var(--contact-rule);
  background: linear-gradient(178deg, var(--contact-glass), rgba(243, 233, 210, 0.94));
  box-shadow: var(--shadow-plate);
  position: relative;
  overflow: hidden;
}

.page-contact .contact-card::after {
  content: "";
  position: absolute;
  inset: 8px;
  border: 1px dashed rgba(36, 26, 20, 0.16);
  border-radius: calc(var(--radius-l) - 8px);
  pointer-events: none;
}

.page-contact .contact-card > * {
  position: relative;
  z-index: 1;
}

.page-contact .desk-title {
  font-family: var(--font-serif);
  font-size: clamp(1.35rem, 2.6vw, 1.78rem);
  line-height: 1.25;
  margin: 6px 0 8px;
  color: var(--ink);
  letter-spacing: 0.02em;
  text-shadow: 1px 1px 0 rgba(201, 138, 46, 0.5);
}

.page-contact .desk-note {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.7;
  color: rgba(36, 26, 20, 0.78);
}

.page-contact .contact-rows {
  margin: 20px 0 0;
  padding: 0;
  display: grid;
  gap: 15px;
}

.page-contact .contact-row {
  padding-top: 13px;
  border-top: 1px dashed rgba(36, 26, 20, 0.26);
}

.page-contact .contact-row dt {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 7px;
  font-family: var(--font-mono);
  font-size: 0.7rem;
  letter-spacing: 0.14em;
  color: var(--ink-soft);
  text-transform: uppercase;
}

.page-contact .pip {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  flex: none;
  background: var(--mint);
  box-shadow: 0 0 0 3px rgba(47, 211, 181, 0.24);
}

.page-contact .pip--amber {
  background: var(--amber);
  box-shadow: 0 0 0 3px rgba(201, 138, 46, 0.24);
}

.page-contact .pip--brick {
  background: var(--brick);
  box-shadow: 0 0 0 3px rgba(167, 72, 47, 0.22);
}

.page-contact .pip--paper {
  background: var(--halftone);
  box-shadow: 0 0 0 3px rgba(140, 138, 122, 0.2);
}

.page-contact .contact-value {
  margin: 0;
  font-family: var(--font-mono);
  font-size: clamp(1rem, 2.3vw, 1.18rem);
  font-weight: 600;
  line-height: 1.5;
  letter-spacing: 0.01em;
  color: var(--brown);
  overflow-wrap: anywhere;
  word-break: break-word;
}

.page-contact .contact-value--sm {
  font-size: clamp(0.94rem, 2vw, 1.02rem);
  font-weight: 500;
}

.page-contact .desk-foot {
  margin: 20px 0 0;
  padding-top: 14px;
  border-top: 1px solid rgba(36, 26, 20, 0.2);
  font-size: 0.82rem;
  line-height: 1.66;
  color: rgba(36, 26, 20, 0.72);
}

@media (min-width: 980px) {
  .page-contact .desk-grid {
    grid-template-columns: minmax(0, 330px) minmax(0, 1fr);
    align-items: start;
  }

  .page-contact .contact-card {
    position: sticky;
    top: 20px;
  }
}

/* 问题分流 */
.page-contact .routing .filter-bar {
  margin-bottom: 12px;
}

.page-contact .filter-status {
  margin: 0 0 16px;
  font-family: var(--font-mono);
  font-size: 0.76rem;
  letter-spacing: 0.08em;
  color: var(--ink-soft);
}

.page-contact .route-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}

.page-contact .route-card {
  display: flex;
  flex-direction: column;
  gap: 9px;
  padding: 18px 18px 16px;
  border-radius: var(--radius-m);
  border: 1px solid var(--contact-rule);
  border-left: 4px solid var(--amber);
  background: var(--paper);
  box-shadow: var(--contact-card-shadow);
  transition: transform 0.24s var(--ease), box-shadow 0.24s var(--ease);
}

.page-contact .route-card:hover {
  transform: translateY(-2px);
  box-shadow: 0 18px 30px -26px rgba(11, 36, 31, 0.92);
}

.page-contact .route-card.is-filtered-out {
  display: none;
}

.page-contact .route-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.page-contact .route-channel {
  font-family: var(--font-mono);
  font-size: 0.7rem;
  letter-spacing: 0.1em;
  color: var(--ink-soft);
  white-space: nowrap;
}

.page-contact .route-card h3 {
  margin: 0;
  font-family: var(--font-serif);
  font-size: 1.06rem;
  line-height: 1.4;
  color: var(--brown);
}

.page-contact .route-card p {
  margin: 0;
  font-size: 0.92rem;
  line-height: 1.72;
  color: rgba(36, 26, 20, 0.86);
}

.page-contact .route-card .meta-mono {
  margin-top: 2px;
  color: var(--ink-soft);
}

@media (min-width: 740px) {
  .page-contact .route-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

.page-contact .routing-figure {
  margin: 22px 0 0;
  border-radius: var(--radius-m);
  overflow: hidden;
  border: 1px solid var(--contact-rule);
  background: var(--ink);
  box-shadow: var(--shadow-plate);
}

.page-contact .routing-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* 沟通准备 */
.page-contact .prep-section {
  background-image: linear-gradient(180deg, rgba(228, 214, 184, 0.6), rgba(243, 233, 210, 0.95));
}

.page-contact .prep-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
}

.page-contact .prep-panel {
  padding: clamp(18px, 2.4vw, 26px);
  border-radius: var(--radius-m);
  border: 1px solid var(--contact-rule);
  background: var(--paper);
  box-shadow: var(--shadow-plate);
}

.page-contact .prep-title {
  margin: 0;
  font-family: var(--font-sans);
  font-size: 0.82rem;
  font-weight: 700;
  letter-spacing: 0.16em;
  color: var(--brick);
  text-transform: uppercase;
}

.page-contact .prep-list {
  list-style: none;
  margin: 14px 0 0;
  padding: 0;
  display: grid;
  gap: 11px;
}

.page-contact .prep-list li {
  display: grid;
  grid-template-columns: 9px minmax(0, 1fr);
  gap: 10px;
  font-size: 0.92rem;
  line-height: 1.72;
  color: rgba(36, 26, 20, 0.88);
}

.page-contact .prep-list li::before {
  content: "";
  width: 9px;
  height: 9px;
  margin-top: 0.58em;
  border-radius: 2px;
  background: var(--amber);
}

.page-contact .prep-list a {
  color: var(--ink);
  text-decoration: underline;
  text-decoration-color: rgba(47, 211, 181, 0.85);
  text-underline-offset: 3px;
}

.page-contact .prep-list a:hover {
  color: var(--brick);
}

@media (min-width: 780px) {
  .page-contact .prep-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

/* 通信地址 */
.page-contact .address-section {
  background-image: radial-gradient(rgba(243, 233, 210, 0.14) 0.6px, transparent 0.6px);
  background-size: 9px 9px;
}

.page-contact .address-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(18px, 3vw, 40px);
}

.page-contact .section-title--light {
  color: var(--paper);
  text-shadow: 1px 1px 0 rgba(201, 138, 46, 0.55);
}

.page-contact .address-line {
  margin: 0 0 16px;
  font-family: var(--font-mono);
  font-size: clamp(1.02rem, 2.6vw, 1.5rem);
  line-height: 1.5;
  letter-spacing: 0.03em;
  color: var(--amber);
  overflow-wrap: anywhere;
}

.page-contact .address-copy {
  margin: 0 0 12px;
  max-width: 46ch;
  font-size: 0.94rem;
  line-height: 1.78;
  color: rgba(243, 233, 210, 0.84);
}

.page-contact .address-meta {
  margin: 18px 0 0;
  padding-top: 14px;
  border-top: 1px dashed rgba(243, 233, 210, 0.3);
  color: rgba(243, 233, 210, 0.66);
}

@media (min-width: 860px) {
  .page-contact .address-grid {
    grid-template-columns: minmax(0, 0.78fr) minmax(0, 1.22fr);
    align-items: start;
  }
}

/* 回复节奏 */
.page-contact .rhythm-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 18px;
}

.page-contact .rhythm-item {
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr);
  gap: 14px;
  padding-bottom: 18px;
  border-bottom: 1px dashed rgba(36, 26, 20, 0.22);
}

.page-contact .rhythm-item:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-contact .rhythm-num {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--ink);
  color: var(--mint);
  border: 1px solid rgba(47, 211, 181, 0.45);
  font-family: var(--font-mono);
  font-size: 0.8rem;
  letter-spacing: 0.04em;
}

.page-contact .rhythm-body h3 {
  margin: 6px 0 8px;
  font-family: var(--font-serif);
  font-size: 1.05rem;
  color: var(--brown);
}

.page-contact .rhythm-body p {
  margin: 0;
  font-size: 0.93rem;
  line-height: 1.76;
  color: rgba(36, 26, 20, 0.86);
}

.page-contact .rhythm-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: clamp(24px, 3.4vw, 38px);
}

@media (min-width: 880px) {
  .page-contact .rhythm-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 22px 30px;
  }

  .page-contact .rhythm-item {
    padding-bottom: 22px;
  }

  .page-contact .rhythm-item:last-child {
    padding-bottom: 22px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .route-card,
  .page-contact .route-card:hover {
    transition: none;
    transform: none;
  }
}